Privacy Policy

Last updated: October 9, 2026

Auburn Village (“we,” “us”) respects your privacy. This policy explains how we collect and use information through our website and communications.

Information We Collect

When you contact us, apply, or lease with us, we may collect your name, email address, phone number, mailing address, and information you provide in messages or applications.

How We Use Information

We use your information to respond to inquiries, process rental applications, manage leases, schedule and complete maintenance, and communicate with residents about their homes and accounts.

SMS/Text Messaging

If you opt in to receive text messages from Auburn Village, we collect your mobile phone number and record of consent. We use it only to send the messages you agreed to receive, such as maintenance request updates, technician scheduling and arrival notices, leasing inquiries, and resident account notifications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages.

Sharing of Information

We do not sell your personal information. We may share information with service providers who help us operate our business, such as our property management software and payment processors, and when required by law. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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